Shipping policy
Thank you for shopping with We are committed to delivering your home décor items safely and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak periods, processing times may be slightly longer.
Shipping Timeframes
Estimated delivery times:
- Local Deliveries: 2–5 business days
- Nationwide Deliveries: 3–10 business days
- International Deliveries: 7–21 business days (where applicable)
Delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on the delivery location, package size, and selected shipping method.
We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing tracking information (where available).
Delivery Issues
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect address information.
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.
Damaged or Missing Items
If you receive a damaged item or if any item is missing from your order:
- Contact us within 48 hours of delivery.
- Provide your order number and clear photos of the item and packaging.
- We will review your claim and work toward a suitable resolution.
International Shipping
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country's authorities.